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Instant Messaging

Instant messaging allows those connected by the Internet or an intranet to send real-time, typed messages. At work, instant messaging is the fastest way to receive and convey information, but it has its drawbacks. Messages can come so thick and fast that they’re intrusive. Here are some ways to keep IMs on track: For information on Emily Post Business Etiquette Programs contact Steven Puettner, Director of Sales, at or 802-860-1814.