The Etiquette Advantage in Business, 3rd edition, touches on all aspects of business etiquette today, from why manners matter in the modern world to how ethical behavior and etiquette are intertwined. This new edition has advice for everyone from the job seeker to the C-Suite occupant. This update focuses on four areas that are particularly germane to the 21st century: communications, dining etiquette, business travel, and relationships.
Since the publication of the 2nd edition of The Etiquette Advantage in Business in 2005, social networking and electronic communications have overtaken the business world. The 3rdedition addresses this revolution with expanded, detailed coverage in a number of chapters, including:
The previous edition of The Etiquette Advantage in Business included two chapters on dining etiquette. Since it is the single most requested topic in Emily Post Business Etiquette Seminars, the 3rd edition contains six chapters that break down dining etiquette into manageable and understandable advice for both hosts and participants. Examples of important topics covered are:
In the nine years since the last edition was published, business has become undeniably more global. Not only are executives traveling abroad, but workers at every level are, also, finding themselves being called on to travel regionally, nationally, and internationally. The 3rd edition of Etiquette Advantage in Business highlights such aspects of travel as:
For the first time, businesses have members of four different generations working together. Each generation has its own unique experience to draw on in developing its approach to the workplace and colleagues. The relationships between boss and employee and between coworkers are affected by generational and gender differences. A new chapter, “Gender and Generations in the Workplace,” gives advice on gender-related issues as well as generational disparities and how to navigate them.
The 3rd edition of The Etiquette Advantage in Business is tied together with two new elements throughout the entire book that make the advice specific, relatable, and easy to internalize. “Tips” have been added to the text in each chapter to highlight specific actions readers can take to interact more successfully. “Question and Answer” boxes are used to illustrate specific real-world problems people have been asked in Emily Post Business Etiquette Seminars.
Unmatched as a trusted resource, The Etiquette Advantage in Business, 3rd edition is the go-to guide for handling any kind of situation in the workplace. This edition expands upon specific issues important to business in the 21st century.