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Business Train the Trainer

Get Trained to Teach Business Etiquette by

America's Most Trusted Etiquette Source

“I cannot thank you enough for the outstanding experience. Not only did you train us to the ‘depths’ of etiquette, you made me feel special. This was the best seminar training I have ever attended.” -Pat Locke, Lifeplan Services, LLC, Washington, DC  

The Emily Post Business Etiquette Training programs focus on building better business relationships by combining and applying the underlying principles of etiquette: consideration, respect, and honesty with the manners and traditions of American business practices today.

The Emily Post Business Etiquette Train the Trainer Program will provide you with the skills, knowledge, materials, and confidence you need to teach business etiquette professionally.  We train individuals, as well as groups or teams, with in-person and online options available. Whether you are an independent consultant or a corporate trainer, we have what you need to feel confident teaching business etiquette today.

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Become an Emily Post Trained Etiquette Trainer

daniel post senning stands at the front of a training classroom and listens to a student asking a question

The Emily Post Institute is America’s premier source of business etiquette knowledge and insight. When you take our Business Etiquette Train the Trainer program, you gain association with our brand and benefit from nearly a century of Post family history and expertise. 83% of employees believe working in a civil environment is important. Unfortunately, 12% of employees leave companies because of incivility. If you’re wondering whether companies need business etiquette education, these statistics—and The Emily Post Institute—say, “Yes!”

During the Emily Post Business Etiquette Train the Trainer program, participants:

  • Receive dynamic instruction from Daniel Post Senning
  • Learn to teach a comprehensive business etiquette curriculum
  • Learn presentation skills and hone your own teaching style
  • Deliver presentations and receive constructive critiques on those presentations
  • Benefit from information and materials unique to The Emily Post Institute

Graduates are considered “Trained by The Emily Post Institute,” receive certificates of completion and “Trained by The Emily Post Institute” logos for use on materials and websites, and have access to our secure trainer website and blog. Licenses are available for those who would like to stay current with their training and be featured by us at Emily Post, as well as connect to our trainer graduate community through quarterly calls and networking opportunities.

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What Graduates Have to Say

“This session was one of the best, if not THE best, training experiences of my professional career. Very well-rounded series of lectures, interactive sessions and discussions. I was able to put my training to use immediately.” – Cheryl V. Chambers, May 2012
“I cannot begin to tell you how impressed I was with the Train the Trainer Program at Emily Post. I have been to hundreds of conferences and training, but this one far exceeded my expectations. I recommend it without hesitation. From the facilitators to the materials, everything was professional and accessible.” – Jean M. Papalia, Director, A+ Etiquette, May 2012

See for yourself what participating in Emily Post training is all about: Watch these testimonial videos from experienced etiquette professionals who have graduated from our Train the Trainer Program.

collegues in business attire sit at a restraunt table smiling and raising glasses in a toast

Program Details

Daniel Post Senning and Lizzie Post, co-presidents of the Emily Post Institute and co-authors of Emily Post’s Etiquette - The Centennial Edition and The Etiquette Advantage in Business, 3rd edition, teach you business etiquette and proven techniques for teaching it. You will develop an understanding of etiquette and manners that will carry you through any etiquette presentation situation. And you can be confident knowing you learned from America’s most trusted source on etiquette for the last 100 years.

Program Modules

  1. Why Business Etiquette?
  2. What Is Etiquette?
  3. Difficult Situations
  4. Civility in the Workplace
  5. Communication Etiquette
  6. Introductions
  7. Business Social Situations
  8. Dining Etiquette – Full
  9. Dining Etiquette – Short
  10. International Etiquette
  11. Workplace Etiquette
  12. Enhancing Your Image
  13. The 24/7 Professional
  14. Social Media

An Interactive Experience

  • Analysis of each module
  • Presentation practice session with critique
  • Observation and recording of attendee presentations
  • Interactive dining etiquette luncheon
  • Extensive facilitation and presentation skills training 
  • Guidance on packaging and marketing your services

Materials and Resources

  • In-depth leader’s guide with the corresponding online program from Daniel Post Senning and Peter Post (retired) that is accessible before, during, and for 1 year after program completion. (See Training Hub below for more information.)
  • PowerPoint training decks, including supplemental decks and resources that have been built since the last major program update
  • Video content to support teaching points
  • Print materials like tip cards, posters, and handouts
  • Worksheets, articles and surveys, evaluation forms, and model press release
  • A signed hardcover copy of our latest business etiquette book.

In-person and Online Formats Available

This program can be taken online at your own pace or at our in-person training. Dates will vary for in-person training; please use the button below to contact us to inquire about dates and specifics.

More Information

Program Pricing

Payment must be made in full before the program start date, whether you are taking the online or in-person course. We accept check or credit card payments.

In-Person Program Fee - $7,500 (1 year license included in program fee)

Online Program Fee - $6,500 (1 year license included in program fee)

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Emily Post Presenters:

Business Train the Trainer


Daniel Post Senning is the great-great-grandson of Emily Post and a co-author of Emily Post’s Etiquette, 18th edition and The Etiquette Advantage in Business, 3rd edition. He is also the author of Manners in a Digital World: Living Well Online. Dan conducts business etiquette seminars across the country and internationally, and he co-hosts the Awesome Etiquette podcast.

Business Train the Trainer


Lizzie is the great-great-granddaughter of Emily Post, and author of Emily Post's Etiquette - The Centennial Edition, and Higher Etiquette, as well as Emily Post’s Wedding Etiquette 6th edition, and The Etiquette Advantage in Business 3rd edition. She is a co-president of the Emily Post Institute focusing on publishing and business development. Lizzie is a co-host of the Awesome Etiquette podcast, a weekly Q&A show that explores the topic of etiquette through the lens of consideration, respect, and honesty. Lizzie does speaking engagements across the country, sharing etiquette advice. She has worked as a spokesperson for brands including Bank of America, American Express Platinum, AirBnB, and Marshalls. She has held columns with Good Housekeeping, Women’s Running,, The Farmhouse Movement, and Broccoli Magazine.

Business Train the Trainer


Peter Post is the great-grandson of Emily Post and the managing director of The Emily Post Institute. As the creator of the Emily Post Business Etiquette seminars, he lead business seminars for companies both in the United States and abroad. Author of the New York Times bestseller Essential Manners for Men and co-author of The Etiquette Advantage in Business, 3rd edition, he wrote a weekly question-and-answer business etiquette advice column, “Etiquette at Work,” for the Boston Sunday Globe. Officially retired from the Emily Post Institute, Peter serves as president of The Emily Post Institute's board and is featured in the videos that support the online version of the program. 

Contact Us

Find out how The Emily Post Institute can work with you to build meaningful training experiences that encourage audiences to use etiquette as a tool for personal growth. Fill out our Emily Post Trainer Training form, and we'll get back to you with more information.

Your etiquette training journey with Emily Post begins today!

Emily Post Business Etiquette Graduating Class of 2015
Emily Post Business Etiquette Train the Trainer Graduating Class of 2015