Get a signed copy of our latest book, Emily Post's Etiquette - The Centennial Edition, for yourself or to give as a gift, and support Vermont's independent bookstore Bridgeside Books.

Join our Substack newsletter for more from Emily Post.

Etiquette Defined/Why Etiquette? Hero Label

Etiquette Defined/Why Etiquette?

What Is Etiquette? and Why Business Etiquette Matters

These are our introductory sections. They articulate what etiquette is and isn’t, why business etiquette matters, and set concepts and vocabulary around etiquette, self-awareness, and relationship building for the entire session. We use real-world examples and survey data to bring the subject to life and explain the difference between manners (what to do) and the principles of etiquette: consideration, respect, and honesty (why to do it)—and why both manners and principles matter. Includes: Two Concepts: Perspective Matters and the “How” Matters; the factors that influence relationships; and the three goals for the day.

Contact Us

Find out how The Emily Post Institute can work with you to build meaningful training experiences that encourage audiences to use etiquette as a tool for personal growth. Cultures of civility and respect begin with small actions.

photo: daniel post senning headshot

Please contact Daniel Post Senning for more information on program details, presenter availability and pricing by filling out our contact form.