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Business Social Situations and Networking Etiquette

Being able to represent your company well at conferences and industry events is an important part of professionalism, as is the ability to build new relationships through networking. Section includes: self-introductions; small talk; exiting a conversation with a “talker”; handling passed foods; alcohol consumption and the one-drink rule; pointers on creating comfortable conversation; dealing with difficult or controversial conversations; smoothly moving from group to group; and the importance and how-to follow up. Also: networking skill sets for mixers, parties, sports events, and dinners; good host and good guest protocols such as sending and accepting invitations, punctuality protocol, and appropriate thank-yous.

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